Hobbs - About Delivery

About Delivery

How we deliver
We deliver by courier to addresses in the United Kingdom (which we define as England, Wales, Scotland, Northern Ireland, and all off-shore islands except the Channel Isles). We deliver, under separate tariffs, to the Channel Islands, the Republic of Ireland and to over 50 international destinations. We also offer free delivery to selected Hobbs stores in the UK.

In the case of deliveries by courier, you may choose a delivery address which is different to your billing address.

A signature confirming receipt is required for delivery. If there is no-one available at the delivery address to accept the order, the courier will leave a card asking you to arrange collection from your nearest depot, or to arrange a re-delivery.

  1. UK, international and Channel Island delivery charges and times
  2. Delivery Tracking
UK, international and Channel Island delivery charges and times

Delivery Type

 £GBP $USD $AUD Delivery Times and Info
UK Collect from Store FREE FREE FREE Allow up to 5 working days.
UK Next Day delivery* 6.00 11.00 10.00 Order before 4pm Monday-Thursday
UK Standard delivery £4.00 7.00 7.00

Allow up to 5 working days.
UK Saturday delivery* 6.00 11.00 10.00 Order before 4pm Friday
Europe Zone 1 12.00 22.00 20.00 Allow up to 10 working days.
Europe Zone 2 16.00 28.00 26.00 Allow up to 10 working days.
International: Rest of World 20.00 36.00 33.00 Allow up to 10 working days.
Delivery to Channel islands 11.70 21.00 20.00 Allow Up to 5 working days.

 

*Please note that this service is only available to addresses in the UK mainland. This excludes postcode areas beginning BT, GY, G83, HS, IM, IV, JE, KW, ZE, AB, DD, FK, KY also KA27-28, PA20-88, PH19-44 and PH49-50. Regrettably, we do not deliver to BFPO addresses.

International Delivery
We currently offer international shipping to the following destinations: 

  • Europe Zone 1 - (Eire, Belgium, Luxembourg, Netherlands, Austria, France, Germany)
  • Europe Zone 2 - (Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Malta,   Monaco, Norway, Poland, Portugal, Romania, Slovakia, Sweden, Slovenia, Spain, Switzerland and Turkey)
  • International: Rest of World - (Australia, Bahrain, Canada, China, Hong Kong, New Zealand, Israel, Japan, Jordan, Kuwait, Lebanon, Oman, Qatar, Russia, Saudi Arabia, South Africa, Singapore, Ukraine, United Arab Emirates and United States)

For our full terms see International Delivery Terms and Conditions.

 

Existing Order?
When our carrier collects your parcel from us for delivery, you will receive an order despatch email with a unique tracking link. Please use this to check on the progress of your existing order.

Customer Feedback
We look forward to receiving your order and would welcome feedback on your delivery experience. To give us feedback or if you have any enquiries please contact customerservices@hobbs.co.uk.

 

Back to top
Delivery Tracking

To track your delivery visit http://dm.metapack.com/metatrack/ and enter the delivery reference emailed to you upon despatch of your order.

We are currently trialling an improved delivery service: you may receive an email from our carrier regarding the delivery of your order.

Back to top