We deliver by courier to addresses in the United Kingdom (which we define as England, Wales, Scotland, Northern Ireland, and all off-shore islands except the Channel Isles). We deliver, under separate tariffs, to the Channel Islands, the Republic of Ireland and to over 50 international destinations. We also offer free delivery to selected Hobbs stores in the UK & Eire with our Click & Collect service.
In the case of deliveries by courier, you may choose a delivery address which is different to your billing address.
A signature confirming receipt is required for delivery. If there is no-one available at the delivery address to accept the order, the courier will leave a card asking you to arrange collection from your nearest depot, or to arrange a re-delivery.
- UK, International and Channel Island delivery charges and times
Delivery Type £GBP Delivery Times and Info UK & Eire Collect from Store FREE Allow up to 3-5 working days
Same Day Collect From Store (selected London stores)
10.00 Orders placed before 1pm Monday-Friday will arrive in store by 5pm UK Standard delivery 3.95 Allow up to 3-5 working days. UK Next Working Day delivery* 6.00 Order before 4pm Monday-Thursday UK Next Working Day delivery before midday* 6.95 Order before 4pm Monday-Thursday Delivery to Channel islands 3.95 Allow Up to 10 working days Europe Zone 1 12.00 Allow up to 10 working days Europe Zone 2 16.00 Allow up to 10 working days International: Rest of World 20.00 Allow up to 10 working days Weekend Delivery Type £GBP Delivery Times and Info UK Saturday delivery* 6.00 Order before 4pm Friday UK Saturday delivery before midday* 10.00 Order before 4pm Friday UK Sunday delivery* 6.00 Order before 4pm Friday Delivery Type SEK Delivery Times and Info Delivery to Sweden kr 170 Allow up to 10 working days
*Please note that this service is only available to addresses in the UK mainland. This excludes postcode areas beginning BT, GY, G83, HS, IM, IV, JE, KW, ZE, AB, DD, FK, KY also KA27-28, PA20-88, PH19-44 and PH49-50. Regrettably, we do not deliver to PO BOX or BFPO addresses.
For delivery addresses in the Channel Islands:
- Standard Overseas Delivery
For delivery addresses in rest of world:
- Europe Zone 1 (Eire, Belgium, Luxembourg, Netherlands, Austria, Monaco, and France)
- Europe Zone 2 (Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland, Turkey)
International: Rest of World - (Bahrain, Canada, China, Hong Kong, Israel, Japan, Jordan, Kuwait, Lebanon, Oman, Qatar, Russia, Saudi Arabia, Singapore, South Africa, Ukraine and United Arab Emirates)
Note: we deliver to Germany, USA, Australia and New Zealand from separate websites. To see delivery charges for these countries please select the relevant country in the options in the navigation at the top of the website.
- Tracking your order
To track your delivery visit http://dm.metapack.com/metatrack/ and enter the delivery reference emailed to you upon despatch of your order.
- Customer feedback
We look forward to receiving your orders and would welcome feedback on your delivery experience. To give us feedback or if you have any enquiries please contact firstname.lastname@example.org