Hobbs' Privacy Policy

Corporate Social Responsibility Code of Conduct

Our brand is committed to responsible and sustainable business principles and practices, in both our own business and throughout our supply chain (for more information on supply chain see ‘Hobbs Sourcing Principles Policy’).
Hobbs recognises the fundamental importance of operating to a high ethical standard of business practice through transparent and fair means. Our code of conduct covers the following: Human Rights; Labour Practices; Health and Wellbeing; The Environment; Fair operating practices; Animal Welfare; Community Involvement and Development.
To this end Hobbs is a foundation stage member of the Ethical Trading Initiative (ETI). Members of this leading organisation commit to an internationally recognised Code of Labour Practice that they expect all their suppliers to work towards. The Code addresses issues relating to employment rights, working conditions and wages. Members submit an annual report on their ethical trading activities and ETI evaluates their performance.

Ethical Trading Initiative. Respect for workers world wide.

Human Rights
Hobbs adheres to all legislation relating to employment rights and equal opportunities, with particular reference to non-discrimination on the basis of ethnic origin, religion, gender, age, marital status, disability or sexual orientation.
We ensure that we maintain the highest level of integrity with regard to employees, customers and all others with whom we interact.  We recognise the value that our employees create for the business and our commitment to learning and personal development, together with remuneration policies, are designed to reward achievement and emphasise the importance of retaining employees.
Hobbs will not tolerate discrimination, bullying or any other kind of harassment within our business community.  The concept of ’respect’ forms part of our values and is one of our guiding principles.  Employees are expected to abide by company rules and to be honest and considerate in their various roles. 
Internal procedures have been established to report grievances or suspected inappropriate behaviour to other individuals or organisations. Equally the company will treat dishonest actions and accusations seriously; this may result in disciplinary action in accordance with company rules and disciplinary procedures.
Animal Welfare
Hobbs takes great care in developing relationships with the companies who share our values and approach to sustainable and responsible business practices.

Hobbs recognises the importance of operating to high ethical principles and practices that require animals in our supply chain to be treated with care and respect.

Hobbs seeks to source materials of animal origin; leather, fur and hides from countries that have well-established and enforced legislation for animal welfare and trade principles applicable to capture, maintaining, breeding, raising, transportation, and slaughter of live animals.

All hides used in the production of Hobbs merchandise must be a bi-product of the food industry and suppliers are requested to produce and maintain evidence to illustrate this.

Hobbs recognises the importance of operating to high ethical principles and practices that require animals in our supply chain to be treated with care and respect.
Whilst we have not found any evidence to date of poor animal husbandry, we have taken the decision to cease production of all angora products permanently.
In addition we are actively investigating ethically sourced and innovative new yarns to replace angora in all future collections.
Ethics and Values
Hobbs People Values articulates how all Hobbs employees should behave at work and forms the basis for all recruitment, retention and development strategies.
Hobbs fully complies with the Bribery Act 2011 and does not give or receive any bribes, extra contractual gratuities, inducements, facilitation fees or similar payments.  An approval process with set limits is in place for any gifts, whether in cash or kind, received by employees or the company in the course of normally accepted business
Health and Well-being
We recognise our responsibility to ensure the well-being, safety and welfare of our employees and customers to maintain a safe and healthy working environment for all of our employees and visitors. We understand that health and safety has positive benefits for the company and that a commitment to a high level of safety makes good business sense. As a business function, health & safety must continually progress and adapt to change.
Health and safety is considered at the highest level in the company with the ultimate responsibility resting with the board. The H & S committee led by the Finance Director meet quarterly to consider all aspects of Health & Safety across the business and is made up of a number of senior employees and an external H & S consultant. A full report is presented annually to The Board. Policies and procedures are independently reviewed to ensure compliance with best practice and with the relevant health and safety legislation.
Environmental Management & Sustainability
Hobbs is committed to making a positive, real and sustainable impact on the broader community by adopting environmentally responsible policies.  We believe that it is essential that both as a company and as individuals we should operate in an environmentally conscious manner.
Our objective is to minimise the impact of our business activity on the environment wherever possible by:
  • We recycle at our Head Office, Distribution Centre and in our stores
  • We design new stores with energy savings in mind, e.g. we use energy efficient lighting in all of our new stores.
  • We avoid unnecessary travel on business by the use of email and telephone conferencing communications where possible.
  • We encourage use of bicycles by offering our employees access to the HMRC scheme
  • We record energy usage in our stores allowing us to address anomalies in usage.
Fair operating practices
Hobbs has an established supply base having built relationships with the supplier manufacturers who share our business values to proactively manage their social responsibilities and ethical trade in partnership with Hobbs. 
Hobbs Global Sourcing Principles set out the minimum requirements for a supplier to do business with Hobbs.  They are based on the Ethical Trade Initiative code of conduct designed to be fair, and achievable, covering the principles of international law for best practice in rights at work: no child labour, no forced labour, no discrimination, the right to freedom of association and collective bargaining, wages, working hours, communication of employment, health and well-being.
Hobbs recognises the fundamental importance of operating to a high ethical standard of business practice through transparent and fair means.  All direct suppliers are required to complete a questionnaire agreeing to abide by our Global Sourcing Principles and Code of Conduct throughout their own business.  
For verification of the Supplier questionnaire Hobbs employees will visit or instruct an Independent IRCA (International Register of Certified Auditors) Associate Auditor to visit any manufacturing site involved in the manufacture of Hobbs products.  Where appropriate an agreed program of improvement may be implemented to encourage sustained improvements and best practice protocols by suppliers and associated manufacturing sites. 
In the event of serious breaches of our Code of Conduct, consistent and on-going non-compliance Hobbs will terminate our business relationship with the supplier concerned.
Community involvement and development
Hobbs accepts and acknowledges a corporate responsibility towards society not only by paying taxes and creating and maintaining jobs but also by working with our employees and the individual communities wherever in the world we are trading.
Hobbs makes a number of donations to charities. In March 2013 and September 2013, everyone in the business at our Head Office, in stores and at our Distribution Centre were involved in money raising events throughout the week in aid of Retail Trust and Fashion and Textile Children’s Trust.
Our Charity week in March raised £7,500 for Retail Trust. Our second charity week is in September and all proceeds will go to the Fashion and Textile Children’s Trust, for which we have set ourselves a target of £10,000.
In August 2012, we joined the JP Morgan Chase corporate challenge and raised £2,700 for Barnardos.
We collaborate with The Wellbeing of Women, a charity that raises money to improve Women’s health through research, training and education, by holding events in our flagship store to raise money for the charity. 

Hobbs partners with Smart Works for 2014

We collaborate with Smart Works, a charity that helps over 1,200 women in the UK re-enter the workplace. Run by volunteers, the organisation is driven by a passion to empower modern women in their careers by providing them with invaluable interview advice and a capsule wardrobe.

Empowering women is at the heart of Hobbs, which commissioned the Working Women report last year. Backed by Hobbs, the report formed the basis of The Sunday Times Style campaign, Girls Get Ahead, which championed women at work.

Hobbs supports British Design and retail, activities include:
  • Continuing to manufacture in British factories
  • Supporting The Campaign for Wool, which was initiated by His Royal Highness, Prince Charles
  • Working with new British based design talent and fledgling British craftsmen
Hobbs supports emerging and aspiring talent by:
  • Working with the Fashion Retail Academy, which includes a number of workplaces across the business
  • Working with students at the Camberwell College of Arts, who designed illustrations to support the launch of our 30 year anniversary shoe collection
  • Hobbs works with The Women of the Future, which is a platform for successful young women in Britain today.
  • As a business we encourage our teams to support local charities and many of our stores hold money raising events which have included involvement in fashion shows and centrally Hobbs runs an annual charity week.