Hobbs Contact Us

Here To Help

If you have a question about shopping with us, you may find the help you need faster in our Frequently Asked Questions. If you still need assistance, please contact our customer services team by phone, email or using the contact form below.

Members of the Press are invited to contact our Press Office >
Please also see below for whom to contact with any Trade Enquiries >

Customer Services

Our team will be delighted to hear from you and are on-hand from 9am to 5pm Monday to Friday (GMT). Please note that we are closed on weekends and Bank Holidays.

Here are our opening hours over the Christmas period

Date Opening Time Closing Time
Wednesday 24th December 9am 1pm
Thursday 25th December CLOSED CLOSED
Friday 26th December CLOSED CLOSED
Monday 29th December 9am 5pm
Tuesday 30th December 9am 5pm
Wedneday 31st December 9am 1pm
Thursday 1st January CLOSED CLOSED


Email: customerservices@hobbs.co.uk
or call 020 3095 3939

Tracking your delivery

To track your order please visit MetaTrack and enter the Delivery Reference number found on the email you received after placing your order online.

If you have any concerns regarding your delivery, you can contact DPD 8am to 6:30pm Monday to Friday (GMT).


Email customerservices@dpd.co.uk or call 0845 950 5505

Placing an order by phone

If you are unable to find the piece you’re looking for online, we may be able to find it for you in one of our stores. This service is available on the new season’s collection (Spring/Summer 2014). Unfortunately we cannot offer this service on Sale and Outlet products.

Press Office

For all press enquiries, Look Book and image requests, press releases and store or showroom appointments contact:

10-12 Heddon Street, London, W1B 4BY
Email: BisolaP@moduspublicity.com
Call +44 (0)20 7331 1433
Or log onto http://www.prshots.com/hobbs to download the current campaign, Look Books and product images.

For all corporate enquiries including comments and financial details contact:

FTI Consulting

Email Hobbs.sc@fticonsulting.com 

Call +44 20 7831 3113

For all German PR Enquiries please contact: 

Haberlein & Mauerer
Email hobbs@haebmau.de
Call +49.30.726 208-202

Trade Enquiries

If you’re a wholesaler or retailer and would like to work with us, please email trade.enquiries@hobbs.co.uk