Hobbs Contact Us

At Your Service

If you have a question about shopping with us, you may find the help you need faster in our Frequently Asked Questions. If you still need assistance, please contact our customer services team by phone, email or using the contact form below.

Members of the Press are invited to contact our Press Office >
Please also see below for whom to contact with any Trade Enquiries >

Customer Services

Our team will be delighted to hear from you and are on-hand from 9am to 5pm Monday to Friday (GMT) including Easter Friday 18th April. On Thursday 17th April we will be closed at 4pm. Please note that we are closed on weekends and all other Bank Holidays.

Email: customerservices@hobbs.co.uk
or call 0845 313 3130
 (Outside of the UK call +44 20 0333 1638

Tracking your delivery

To track your order please visit MetaTrack and enter the Delivery Reference number found on the email you received after placing your order online.

If you have any concerns regarding your delivery, you can contact DPD 8am to 6:30pm Monday to Friday (GMT).

Email customerservices@dpd.co.uk
or call 0844 556 0560

Placing an order by phone

If you are unable to find the piece you’re looking for online, we may be able to find it for you in one of our stores. This service is available on the new season’s collection (Spring/Summer 2014). Unfortunately we cannot offer this service on Sale and Outlet products.

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Press Office

For all press enquiries, Look Book and image requests, press releases and store or showroom appointments contact:

10-12 Heddon Street, London, W1B 4BY
Email: BisolaP@moduspublicity.com
Call +44 (0)20 7331 1433
Or log onto http://www.prshots.com/hobbs to download the current campaign, Look Books and product images.

For all corporate enquiries including comments and financial details contact:

FTI Consulting

Call +44 20 7831 3113

For all German PR Enquiries please contact: 

Haberlein & Mauerer
Email hobbs@haebmau.de
Call +49.30.726 208-202

Trade Enquiries

If you’re a wholesaler or retailer and would like to work with us, please email trade.enquiries@hobbs.co.uk