At Your Service
If you have a question about shopping with us, you may find the help you need faster in our Frequently Asked Questions. If you still need assistance, please contact our customer services team by phone, email or using the contact form below.
Our team will be delighted to hear from you and are on-hand from 9am to 5pm Monday to Friday (GMT). Please note that we are closed on weekends and Bank Holidays.
or call 0845 313 3130 (Outside of the UK call +44 20 0333 1638 )
Tracking your delivery
To track your order please visit MetaTrack and enter the Delivery Reference number found on the email you received after placing your order online.
If you have any concerns regarding your delivery, you can contact DPD 8am to 6:30pm Monday to Friday (GMT).
or call 0844 556 0560
Placing an order by phone
If you are unable to find the piece you’re looking for online, we may be able to find it for you in one of our stores. This service is available on the new season’s collection (Spring/Summer 2014). Unfortunately we cannot offer this service on Outlet products.
For all press enquiries, Look Book and image requests, press releases and store or showroom appointments contact:
10-12 Heddon Street, London, W1B 4BY
Call +44 (0)20 7331 1433
Or log onto http://www.prshots.com/hobbs to download the current campaign, Look Books and product images.
For all corporate enquiries including comments and financial details contact:
For all German PR Enquiries please contact:
Haberlein & Mauerer
Call +49.30.726 208-202
If you’re a wholesaler or retailer and would like to work with us, please email email@example.com