At Your Service
If you have a question about shopping with us, you may find the help you need faster in our Frequently Asked Questions. If you still need assistance, please contact our customer services team by phone, email or using the contact form below.
Our team will be delighted to hear from you and are on-hand from 9am to 5pm Monday to Friday (GMT). Please note that we are closed on weekends and Bank Holidays.
or call 0845 313 3130 (Outside of the UK call +44 20 0333 1638 )
Festive Season: Please note during the seasonal period our offices will be closed between 25th-27th December 2013 and on 1st January 2014. On New Year's Eve our opening times will be 8am to 2pm (GMT).
Next Day & Saturday Deliveries
Due to the adverse weather conditions in the North of England and Scotland, Next Day Deliveries may be affected in these areas. However, we will endeavour to deliver your order within the time frame specified on our delivery page. You can also track your order here using the reference code provided on your Order Confirmation email.
Tracking your delivery
To track your order please visit MetaTrack and enter the Delivery Reference number found on the email you received after placing your order online.
If you have any concerns regarding your delivery, you can contact DPD 8am to 6:30pm Monday to Friday (GMT).
or call 0844 556 0560
Please note during the seasonal period the offices will be closed between 25th-27th December 2013 and on 1st January 2014.
Placing an order by phone
If you are unable to find the piece you’re looking for online, we may be able to find it for you in one of our stores. This service is available on the new season’s collection (Spring/Summer 2014). Unfortunately we cannot offer this service on Outlet or Sale products.
For all press enquiries, Look Book and image requests, press releases and store or showroom appointments contact:
22-23 Little Portland Street, London W1W 8BU
Call +44(0) 20 7907 7197
Or log onto http://www.prshots.com/hobbs to download the current campaign, Look Books and product images.
For all corporate enquiries including comments and financial details contact:
For all German PR Enquiries please contact:
Haberlein & Mauerer
Call +49.30.726 208-202
If you’re a wholesaler or retailer and would like to work with us, please email email@example.com