At Your Service
If you have a question about shopping with us, you may find the help you need faster in our Frequently Asked Questions. If you still need assistance, please contact our customer services team by phone, email or using the contact form below.
Members of the press are invited to contact our Press Office
Please also see below for whom to contact with any Trade Enquiries.
CUSTOMER SERVICES
Our team would be delighted to hear from you and are on-hand from 8am to 6pm Monday to Friday, and 9am to 5pm on Saturday (GMT). Please note that we are closed on Sundays and Bank Holidays.
Call 0845 313 3130
Outside of the UK call +44 20 3440 2160
Email customerservices@hobbs.co.uk
Tracking your delivery
To track your order please visit MetaTrack and enter the Delivery Reference number found on the email you received after placing your order online.
Placing an order by phone
If you’re unable to find the piece you’re looking for online, we may be able to find it for you in one of our stores. This service is available on the current season’s collection, with a limited service during sale periods, and is not available for Outlet.
Press Office
For all press enquiries, lookbook and image requests, press releases and store or showroom appointments contact:
Exposure
22-23 Little Portland Street, London W1W 8BU
Email hobbs@exposure.net
Call +44[0] 20 7907 7197
Or log onto http://www.prshots.com/hobbs to download current campaign, lookbooks and product images.
For all corporate enquiries including comments and financial details contact:
Trade Enquiries
If you’re a wholesaler or retailer and would like to work with us, please email trade.enquiries@hobbs.co.uk