Hobbs' Privacy Policy

Cookies Policy

What Are Cookies?

A cookie is a text-only string of information that is stored in the cookie file of your internet browser when you visit certain web pages. It helps the website function properly. A cookie will typically contain the name of the domain from which the cookie has come, how long it will be stored for, and a value, usually a randomly generated unique number.

At Hobbs we use cookies to enable you to add products to your shopping basket and to allow you to log in to your account and stay logged in. We also use them to collect anonymous information about how you use our website so we can improve our services. To order products from us you will need to have cookies enabled, if you disable all cookies you will be able to browse the website but not place an order.

Please note that cookies don’t store personally identifiable information such as credit card details. They also cannot harm your computer. The information stored in cookies is encrypted.

We do have a partnership with a carefully-selected and monitored supplier who may set cookies during your visit to be used for remarketing. This shows you different products and services based on what you appear to be interested in. For more information, and to opt out of this form of cookie, please visit the Struq website (opens in a new window- please note that we’re not responsible for the content of external websites). 

For more information about cookies and how they work you can visit allaboutcookies.org.

Our Cookies Policy

We can only provide you with certain features of our website if your computer, tablet or mobile phone accepts cookies.

Our cookies don’t contain sensitive information such as your payment details or name, they use a unique number which we then match up to this information in our secure database if you are logged in.

You can accept or decline cookies by modifying the setting in your browser.  For further details on how to do this please visit allaboutcookies.orgPlease note that if you disable cookies you may not be able to use all the features of our website

Here's a list of the main cookies we use, and what we use them for. You'll find information about third party cookies in the next section.

Cookie Name What it does
CFID and CFTOKEN cookies These cookies are set by the software we use to build our site. They are used to store if you’ve successfully logged into the website and to associate you with your shopping basket. They are not used to store any personalised data.
_utma, _utmb, _utmc, _utmv, utmz cookies These are Google Analytics cookies. We use them to tell us how many visitors we have to our website and what those visitors do. All tracking data is anonymous.
X-Mapping-knedbibi cookie This cookie is used to ensure that you are kept on the same web server throughout your journey through the website.
JSESSIONID, TESTCOOKIE, cy_track_user, NSC_uftu.dbq-iuuqt cookies These cookies are used by the Mastercard Secure and Verified by Visa services, which use a password system as an extra level of credit card security.
comment_author and comment_author_email cookies These are set only on our blog, and are used if you make a comment. The blog remembers your email address and name if you make a comment in future.
Third Party Cookies

We work with some third party suppliers to enable features on our website or to improve our online advertising. These suppliers may set cookies on our website. These include:

Supplier Name What they do
Bazaarvoice This company helps provide the customer reviews and questions features on our product pages.
Cheetahmail They provide the system that sends out our marketing emails. They set a cookie that helps us monitor our emails and how many people open and click on them. You will only receive our emails if you have signed up to our database. You can unsubscribe by clicking on the unsubscribe link in any email, or by emailing privacy@hobbs.co.uk.
Struq Struq uses cookies to provide you with personalised adverts when you visit other selected websites. They compile anonymous statistics on what you have looked at and in some cases bought. There is no way for Struq to identify you personally from this data. You can learn more about their advertising, and opt out of their cookies, by visiting their website.
Microsoft Advertising and Google Adwords We advertise on the search engines run by these companies. Their cookies enable us to see if anyone buys any of our products as a result. None of the information contained in these cookies identifies you personally.
Adroll Our display advertising partner, AdRoll, enables us to present you with retargeting advertising on other sites based on your previous interaction with hobbs.co.uk. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.


Sharing with Facebook and Twitter


If you ‘share’ Hobbs content on social networks through the links on our product pages, you may be sent cookies from these websites. We don’t control these cookies, so for more information on them please see the third-party websites such as Facebook or Twitter.