We deliver by courier to addresses in the United Kingdom (which we define as England, Wales, Scotland, Northern Ireland, and all off-shore islands except the Channel Isles). We deliver, under separate tariffs, to the Channel Islands, the Republic of Ireland and to over 50 international destinations.
We also offer free delivery to selected Hobbs stores in the UK & Eire with our Click & Collect service. You can now order by 4pm and receive your delivery to store the next working day to England and Wales. For orders placed on a Saturday, your delivery will be received in store by Monday. This will typically take up to 3 working days to Scotland and Eire.
In the case of deliveries by courier, you may choose a delivery address which is different to your billing address.
A signature confirming receipt is required for delivery. If there is no-one available at the delivery address to accept the order, the courier will leave a card asking you to arrange collection from your nearest depot, or to arrange a re-delivery.
- UK, International and Channel Island delivery charges and times
Please note, our distribution centre will be closed on Bank Holiday Monday 31st August.
For Next Day Delivery orders, please submit your order before 4pm Friday, to receive it on time.
Delivery Type £GBP Delivery Times and Info England & Wales Collect from Store FREE
Please allow up to 3 working days
Scotland & Eire Collect from Store
FREE Please allow up to 5 working days Same Day Collect From Store (selected London stores) 10.00 Orders placed before 1pm Monday-Thursday will arrive in store by 5pm UK Standard delivery 3.95
Allow up to 3-5 working days
UK Next Working Day delivery* 6.00
Order before 4pm Monday-Friday
UK Next Working Day delivery before midday* 6.95 Order before 4pm Monday-Friday Doddle - UK Next Working Day delivery to selected store*
To collect your parcel, you just need:
Proof of ID, such as:
- Current debit/credit card or bank statement
- Passport or driving licence
- Current utility bill or mobile phone bill
- Current building society passbook
- National Insurance card or NHS card
3.95 Order before 3pm Monday-Friday
Delivery to Channel islands
Allow Up to 10 working days Europe Zone 1 12.00 Allow up to 10 working days Europe Zone 2 16.00 Allow up to 10 working days International: Rest of World 20.00 Allow up to 10 working days
Weekend Delivery Type £GBP Delivery Times and Info UK Saturday delivery* 6.00 Order before 4pm Friday UK Saturday delivery before midday* 10.00 Order before 4pm Friday UK Sunday delivery* 6.00 Order before 4pm Friday Delivery Type SEK Delivery Times and Info Delivery to Sweden kr 170 Allow up to 10 working days
*Please note that this service is only available to addresses in the UK mainland. This excludes postcode areas beginning BT, GY, G83, HS, IM, IV, JE, KW, ZE, AB, DD,TR, FK, KY also KA27-28, PA20-88, PH19-44 and PH49-50. Regrettably, we do not deliver to PO BOX or BFPO addresses.
For delivery addresses in the Channel Islands:
- Standard Overseas Delivery
For delivery addresses in rest of world:
- Europe Zone 1 (Eire, Belgium, Luxembourg, Netherlands, Austria, Monaco, and France)
- Europe Zone 2 (Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland, Turkey)
International: Rest of World - (Bahrain, Canada, China, Hong Kong, Israel, Japan, Jordan, Kuwait, Lebanon, Oman, Qatar, Russia, Saudi Arabia, Singapore, South Africa, Ukraine and United Arab Emirates)
Note: we deliver to Germany, USA, Australia and New Zealand from separate websites. To see delivery charges for these countries please select the relevant country in the options in the navigation at the top of the website.
- Tracking your order
To track your delivery please visit the Delivery Tracker
Please note you will only receive an hourly delivery time by text if you have selected this option at the checkout. This update is not available on click and collect orders.
- Customer feedback
We look forward to receiving your orders and would welcome feedback on your delivery experience. To give us feedback or if you have any enquiries please contact firstname.lastname@example.org