Here To Help
Got a delivery query? Unsure about sizes? Our Frequently Asked Questions offer instant answers to most questions you may have about shopping with us. Click here for help Frequently Asked Questions.
Tracking your delivery
Simply click on track your order and enter a few details to check the status.
Awaiting a refund?
You’ll receive an email to confirm your refund. Please allow up to 14 working days for your return to arrive and be processed
If you can't find the help you need here, our Customer Services team are always on hand.
Should you have a customer related query you can reach our Customer Services Team on Monday –Friday between 9am and 5pm (excluding Bank holidays) via the following methods:
Live Chat: You can now chat to us in real time – simply click on the chat button on the bottom right hand side of the screen to start a chat.
Email: firstname.lastname@example.org, we aim to respond as quickly as possible typically within 2 working days.
Call: +44 203 095 3939 Monday-Friday 9am-5pm (GMT). If you do not wish to hold please select a call back when you hear the prompt.
During our busy Sale or promotional periods we may take longer to respond to your query so thank you for your patience.
For all press enquiries, Look Book and image requests, press releases and store or showroom appointments contact email@example.com.
If you’re a wholesaler or retailer and would like to work with us, please email firstname.lastname@example.org