At Hobbs we take your privacy very seriously. We fully appreciate and respect the importance of data privacy and security on the Internet.
Date updated 16/05/2018
- Cookies and Similar Technologies We Use on this Website
This website also uses technologies such as web beacons and pixels. These are other technologies that store information in your browser or device, using local shared objects or local storage.
- Strictly necessary cookies – these cookies are required for the operation of our website. They will, for example, allow you to navigate the site, add items to your shopping basket and purchase them.
- Site analytics – to measure and analyse how customers use our website and respond to marketing, to improve your shopping experience and to improve the overall functionality of our website.
- Deleting or Blocking Cookies and Other Technologies
The cookies described above may be either “session cookies”, which means they are temporary and are automatically deleted from your computer or device when you close your browser, or they may be “persistent cookies”, which last until their expiry date or until you or your browser delete them. By law, we are required to ask your permission before storing non-essential cookies on your computer. If you choose to block or delete cookies or similar technologies used on our website, it may prevent the website from functioning properly or at all.
You may refuse to accept cookies by altering the settings on your internet browser. Generally, this can be done by visiting the “Settings” menu in your browser. You can also visit the EU-based Your Online Choices website, which will show you the cookies and similar technologies currently in use on your browser, and allow you to opt-out of these.
By continuing to use our site and our cookies policy, you agree to the cookies outlined being placed on your device.
- Analytics Cookies
- Advertising Cookies and Similar Technologies
- Third Party Cookies
We work with some third party suppliers to enable features on our website or to improve our online advertising. These suppliers may set cookies on our website. These include:
What They Do
This company helps provide the customer reviews and questions features on our product pages.
They provide the system that sends out our marketing emails. They set a cookie that helps us monitor our emails and how many people open and click on them. You will only receive our emails if you have signed up to our database. You can unsubscribe by clicking on the unsubscribe link in any email, or by emailing email@example.com.
Google Display Network
Microsoft Advertising and Google Adwords
We advertise on the search engines run by these companies. Their cookies enable us to see if anyone buys any of our products as a result. None of the information contained in these cookies identifies you personally.
Using the Facebook tag we’re able to target relevant audiences of people who have visited our website and remarket to people who show an interest in products. None of the information contained in these cookies identifies you personally.
Facebook / Twitter sharing
If you ‘share’ Hobbs content on social networks through the links on our product pages, you may be sent cookies from these websites. We don’t control these cookies, so for more information on them please see the third-party websites such as Facebook or Twitter.
We work with Rakuten Linkshare on our Affiliate program. We need this information to determine a sale and commission correctly. We do not capture any personal information of any customers. The information we capture is related to Order ID, SKU number, Transaction time and date, Process time and date, Sale amount, product type etc.
Refer-a-friend scripts – allowing us to track new customers and reward them with a promotional code.
Qubit tracks on-site browsing data to tailor your experience on the Hobbs website. This includes offering personalised product recommendations throughout the site, as well as displaying useful website features for specific groups of customers. Qubit also offers AB testing tools, allowing Hobbs to test new website features, and measure the effectiveness of these, to ensure that the website experience is continually improved.
This script works for our customer services team and is present on FAQs, Contact us and supporting pages. Direct Contact forms on ZenDesk (the Customer Services helpdesk), serve enough personal information to allow our customer service agents to establish a direct communication.
Hotjar If you have given your consent to cookies, we use Hotjar in order to better understand our users' needs and to optimize our service and users' experience. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. FeedOptimise FeedOptimise is used to track your clicks through our site and to set up alerts on conversion rates and best selling items. This cookie does not collect any personal data, but unique values such as order ID and order total.
- Changes to Cookies Policy
We may change this Cookies Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice such as adding a statement to the homepage of the website or sending you an email with the update. Please check this Cookies Policy regularly to stay informed about our information practices and the ways you can help protect your privacy.
- Contact Us
If you have any questions about this Cookies Policy and practices of this site you can contact us at firstname.lastname@example.org.