We are happy to accept payment using the following card types: Visa, Maestro, MasterCard, JCB and Hobbs Gift Card. You can also pay for your order online using PayPal. In the case of online orders you supply these details in the secure online checkout journey. In the case of telephone orders, you supply these details to a member of our Customer Services team.
We regret that we cannot accept cheques, gift vouchers or cash as payment online or by telephone. Receipt of your credit card details and debit of payments does not constitute our acceptance of your order.
Acceptance of your order occurs in the case of online orders when we send you the Online Order Despatch Note email, or in the case of telephone orders, at the point we despatch the items (see The Contract Between Us section in our terms and conditions). You are responsible for ensuring the email address and other contact details you provide to us are correct. We will not be responsible if you do not receive the Despatch Note email or other confirmation from us where the details you have supplied are incorrect or in the event of communication system failures outside our control.
Unless we are fraudulent or negligent we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information you provide us when placing an order.